HanoffAir customer care

How can we help?

Need help confirming compatibility, understanding care instructions, or following up on an order? Send us the details below so we can give you a clear, useful answer.

01

Compatibility help

Share your vacuum model, current filter part number and clear photos when possible.

02

Product & care questions

Ask about installation, washing, drying or routine maintenance before use.

03

Order support

Include your order number and the email address used at checkout.

For faster compatibility support

  • Vacuum model name or code
  • Current filter part number
  • A clear photo of the existing filter

We review messages during regular business days. Response times may vary depending on the question and information provided.